Terms & Conditions

Last Updated: 01-09-2023

Please read these Terms and Conditions carefully before using the Arriver mobile application ("App"), which provides on-demand courier services in United Arab Emirates. These Terms and Conditions govern your use of the App and services offered through the App. By using the App, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use the App.

1. Account Registration

a. Customer and Delivery Man Accounts: To access the services provided by Arriver, you must create an account on the App. Customers and Delivery Men are required to provide accurate and complete information during the registration process.

b. Account Security: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2. Services

a. Courier Services: Arriver provides on-demand courier services in United Arab Emirates, connecting customers with Delivery Men for package deliveries. The availability of services may vary based on location and other factors.

b. Use of App: You agree to use the App solely for its intended purpose, which is to facilitate courier services in United Arab Emirates. You shall not use the App for any unlawful or unauthorized purpose.

3. Privacy Policy

Your use of the App is governed by our Privacy Policy, which can be found at https://arrivertransport.com/privacy_policy.html. By using the App, you consent to the practices described in the Privacy Policy.

4. App Performance Monitoring

Arriver uses Google Analytics to monitor the performance of the App. By using the App, you acknowledge and agree to the collection of app performance data as described in our Privacy Policy.

5. Communication

By using the App, you consent to receive communications from Arriver, including promotional and service-related messages. You can opt out of promotional communications at any time by following the instructions provided in such communications.

6. Termination

We reserve the right to terminate or suspend your account and access to the App at our discretion, without prior notice, for any reason, including but not limited to violation of these Terms and Conditions.

7. Modifications

Arriver reserves the right to modify, suspend, or discontinue the App or any part of the services offered through the App at any time, with or without notice. We may also update these Terms and Conditions from time to time. Your continued use of the App after any such modifications constitutes your acceptance of the updated Terms and Conditions.

8. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@arrivertransport.com.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Dubai, United Arab Emirates.

By using the Arriver mobile application, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.