Privacy Policy

Last Updated: 01-09-2023

Thank you for choosing Arriver. We are committed to protecting your privacy and providing you with a seamless experience. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our Android and iOS mobile applications ("App"). By using our App, you consent to the practices described in this Privacy Policy.

Information We Collect

a. Account Information: When you create an account on our App as a customer or delivery person ("Delivery Man"), we collect the following personal information: Name, Email address, Phone number, Profile picture (for Delivery Men), Location data (for delivery tracking)

b. App Performance Data: We use Google Analytics to monitor the performance of our App. This includes collecting data such as: Device information (e.g., device type, operating system), App usage data, Log information (e.g., IP address, access times)

How We Use Your Information

We use the information we collect for the following purposes:

a. Providing Services: Your account information is used to facilitate our courier service, connecting customers with Delivery Men and enabling efficient delivery tracking.

b. Account Management: We use your personal information for user account management, authentication, security, and customer support.

c. App Performance: App performance data helps us analyze and optimize the App's functionality and user experience.

d. Communication: We may use your contact information to send you important updates, promotional offers, and service-related notifications. You can opt out of promotional communications at any time.

Data Sharing

We may share your personal information with the following entities:

a. Delivery Men: Your name, phone number, and location data will be shared with Delivery Men to enable the courier service.

b. Google Analytics: We share app performance data with Google Analytics to improve our App's functionality and user experience.

c. Legal Compliance: We may share your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.

d. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

Your Choices

You have the following rights regarding your personal information:

a. Correction: You can request correction of inaccurate or incomplete personal information.

b. Deletion: You can request the deletion of your personal information, subject to legal requirements.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

We do not knowingly collect personally identifiable information from children. We encourage all children to never submit any personally identifiable information through the Application and/or Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personally identifiable information through the Application and/or Services without their permission. If you have reason to believe that a child has provided personally identifiable information to us through the Application and/or Services, please contact us. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our Website, and the "Last Updated" date will be revised accordingly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@arrivertransport.com.

By using our App or Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.